System Atlas
Atlas
Constructs/Process

Market and positioning → lead generation → suppliers and partners → product or service design (+3)

Workflows that drive an outcome from step to step. Process steps that hand work to each other.

Within one industryHolds in Artificial intelligence. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

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Organizations running it
10
Of their industry
15%
The pattern
What every instance has, in order
  1. Decisions
    Market and positioning
    in 100% of instances
    then
  2. Process
    Lead generation
    in 90% of instances
    then
  3. People
    Suppliers and partners
    in 100% of instances
    information
  4. Process
    Product or service design
    in 100% of instances
    work
  5. Process
    Production or delivery
    in 100% of instances
    then
  6. Decisions
    Data protection and security assurance
    in 100% of instances
    control
  7. Decisions
    Regulatory compliance
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
GroupsLayersEverything
Element
Share of instances
Companies
People4
Sales
70%
7
Org structure
70%
7
Customer service and support
60%
6
Account management
30%
3
Process10
Hiring
70%
7
Onboarding and training
60%
6
Uptime and incidents
50%
5
Logistics and fulfilment
40%
4
Customer onboarding
40%
4
Pretraining and fine-tuning runs
30%
3
Evaluation and red-teaming
30%
3
Learning and improvement
30%
3
Quality control
20%
2
Billing and invoicing
20%
2
Software4
Integrations
80%
8
Inference serving
70%
7
Subscription billing
50%
5
Communication tools
20%
2
Data6
Data management
40%
4
Inventory and assets
30%
3
Compute capacity
30%
3
Training data acquisition and licensing
30%
3
Legal and contracts administration
30%
3
Reporting and dashboards
20%
2
Decisions11
Pricing
80%
8
Usage pricing and metering
80%
8
Security and access
80%
8
Strategy and goals
70%
7
Contracts
60%
6
Policies and culture
60%
6
Performance and pay
50%
5
Health, safety and environment
50%
5
Model release and versioning
40%
4
Usage policies and model documentation
40%
4
Governance and decision rights
20%
2
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Suppliers and partners7 findings
    Dependency 7 · at 7 companies
  • Sales3 findings
    Manual hand-off 3 · at 3 companies
  • Production or delivery2 findings
    Dependency 2 · at 2 companies
  • Health, safety and environment2 findings
    Dependency 1 · Manual hand-off 1 · at 2 companies
  • Pricing2 findings
    Tacit rule 2 · at 2 companies
  • Usage policies and model documentation2 findings
    Dependency 1 · Tacit rule 1 · at 1 company
  • Regulatory compliance1 finding
    Dependency 1 · at 1 company
  • Contracts1 finding
    Dependency 1 · at 1 company
Seen across
Where it holds
Business model
  • subscription10%
Size
  • 51-200 people10%
Region
  • United States40%
  • New York (US); also offices in London and San Francisco10%
  • North America10%
  • Redwood City, California (HQ); offices in New York, Shanghai, London, Berlin and Singapore10%
  • Remote-first; offices in Austin, San Francisco and London10%
  • United States (founded in the US); team distributed across Europe and North America10%
Instances
The 10 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member