Market and positioning → lead generation → product or service design → production or delivery (+5)
How information is recorded, decided on and fed back. Mostly data and decisions, with information fed back.
Within one industryHolds in Artificial intelligence. Counted from public, sourced parts only; each organization below links to the parts it was counted on.
- Organizations running it
- 10
- Of their industry
- 15%
The pattern
What every instance has, in order
- DecisionsMarket and positioningin 100% of instancesthen
- ProcessLead generationin 100% of instancesthen
- ProcessProduct or service designin 100% of instanceswork
- ProcessProduction or deliveryin 100% of instancesthen
- ProcessHiringin 100% of instancesthen
- DecisionsPolicies and culturein 100% of instancesthen
- DecisionsUsage pricing and meteringin 90% of instancesthen
- DecisionsData protection and security assurancein 100% of instancescontrol
- DecisionsRegulatory compliancein 100% of instances
Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.
Structure
Element
Share of instances
Companies
Sales
80%
8
Org structure
80%
8
Suppliers and partners
60%
6
Customer service and support
60%
6
Account management
30%
3
Variant · where they differ
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Couplings · what comes together
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Entropy
Where it runs rough
Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.
- Sales5 findingsManual hand-off 5 · at 5 companies
- Suppliers and partners4 findingsDependency 4 · at 4 companies
- Usage policies and model documentation3 findingsTacit rule 2 · Dependency 1 · at 2 companies
- Customer onboarding2 findingsDependency 2 · at 2 companies
- Health, safety and environment2 findingsDependency 1 · Manual hand-off 1 · at 2 companies
- Policies and culture2 findingsTacit rule 2 · at 2 companies
- Pricing2 findingsTacit rule 2 · at 2 companies
- Regulatory compliance1 findingDependency 1 · at 1 company
Seen across
Where it holds
Industries
Size
- 51-200 people10%
Region
- United States40%
- Canada10%
- New York (US); also offices in London and San Francisco10%
- New York, NY10%
- North America10%
- Remote-first; offices in Austin, San Francisco and London10%
Instances
The 10 companies it was seen at
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.