System Atlas

Market and positioning → contracts → regulatory compliance

How information is recorded, decided on and fed back. Mostly data and decisions, with information fed back.

Cross-industryRun by organizations in 15 industries. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

Organizations running it
45
Of their industry
0%
The pattern
What every instance has, in order
  1. Decisions
    Market and positioning
    in 98% of instances
    then
  2. Decisions
    Contracts
    in 100% of instances
    control
  3. Decisions
    Regulatory compliance
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
Element
Share of instances
Companies
Customer data
36%
16
Data management
29%
13
Reporting and dashboards
27%
12
Legal and contracts administration
27%
12
Inventory and assets
22%
10
Regions and availability zones
20%
9
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Suppliers and partners14 findings
    Dependency 12 · Dependency (public record) 1 · Manual hand-off (public record) 1 · at 14 companies
  • Sales11 findings
    Manual hand-off 5 · Dependency 3 · Bottleneck 2 · Tacit rule 1 · at 10 companies
  • Pricing8 findings
    Manual hand-off 3 · Tacit rule 3 · Dependency 1 · Workaround (public record) 1 · at 8 companies
  • Customer service and support6 findings
    Dependency 2 · Informal channel 2 · Manual hand-off 2 · at 6 companies
  • Billing and invoicing4 findings
    Dependency 2 · Manual hand-off 2 · at 4 companies
  • Customer onboarding4 findings
    Dependency 2 · Bottleneck 1 · Manual hand-off 1 · at 4 companies
  • Logistics and fulfilment4 findings
    Dependency 4 · at 3 companies
  • Contracts3 findings
    Dependency 3 · at 3 companies
Seen across
Where it holds
Business model
  • product13%
  • subscription11%
  • marketplace4%
Size
  • 51-200 people11%
  • 1000+ people9%
  • 501-1000 people7%
  • 11-50 people4%
  • 201-500 people4%
Region
  • United States40%
  • France9%
  • San Francisco, United States4%
  • Singapore4%
  • United Kingdom4%
  • Colorado, USA (headquarters); Oxfordshire, United Kingdom2%
Instances
The 45 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.