Market and positioning → data management → communication tools
How information is recorded, decided on and fed back. Mostly data and decisions, with information fed back.
Cross-industryRun by organizations in 9 industries. Counted from public, sourced parts only; each organization below links to the parts it was counted on.
- Organizations running it
- 17
- Of their industry
- 0%
The pattern
What every instance has, in order
- DecisionsMarket and positioningin 94% of instancesthen
- DataData managementin 100% of instancesinformation
- SoftwareCommunication toolsin 100% of instances
Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.
Structure
Element
Share of instances
Companies
Reporting and dashboards
47%
8
Customer data
24%
4
Cash and treasury
24%
4
Legal and contracts administration
24%
4
Variant · where they differ
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Couplings · what comes together
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Entropy
Where it runs rough
Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.
- Management cadence4 findingsDependency 2 · Bottleneck 1 · Informal channel 1 · at 4 companies
- Org structure3 findingsBottleneck (public record) 1 · Dependency 1 · Manual hand-off 1 · at 3 companies
- Pricing3 findingsTacit rule 2 · Workaround 1 · at 3 companies
- Communication tools2 findingsTacit rule 1 · Workaround (public record) 1 · at 2 companies
- Hiring2 findingsDependency 1 · Tacit rule 1 · at 2 companies
- Sales2 findingsBottleneck 1 · Manual hand-off 1 · at 2 companies
- Customer service and support2 findingsInformal channel 1 · Workaround 1 · at 2 companies
- Budgeting and forecasting1 findingDependency 1 · at 1 company
Seen across
Where it holds
Industries
Business model
- product12%
- subscription12%
Size
- 1000+ people24%
- 501-1000 people18%
- 11-50 people6%
- 201-500 people6%
- 51-200 people6%
Region
- Switzerland35%
- United States29%
- Canada6%
- China6%
- Europe6%
- France6%
Instances
The 17 companies it was seen at
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.