System Atlas
Atlas
Constructs/Process

Market and positioning → lead generation → pricing → product or service design (+5)

Workflows that drive an outcome from step to step. Process steps that hand work to each other.

Within one industryHolds in Artificial intelligence. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

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Organizations running it
10
Of their industry
15%
The pattern
What every instance has, in order
  1. Decisions
    Market and positioning
    in 100% of instances
    then
  2. Process
    Lead generation
    in 100% of instances
    then
  3. Decisions
    Pricing
    in 100% of instances
    then
  4. Process
    Product or service design
    in 90% of instances
    work
  5. Process
    Production or delivery
    in 100% of instances
    then
  6. Process
    Hiring
    in 90% of instances
    then
  7. Decisions
    Data protection and security assurance
    in 90% of instances
    information
  8. People
    Sales
    in 100% of instances
    work
  9. People
    Account management
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
GroupsLayersEverything
Element
Share of instances
Companies
People3
Customer service and support
80%
8
Org structure
70%
7
Suppliers and partners
60%
6
Process8
Customer onboarding
80%
8
Uptime and incidents
80%
8
Pretraining and fine-tuning runs
50%
5
Evaluation and red-teaming
40%
4
Onboarding and training
40%
4
Learning and improvement
40%
4
Logistics and fulfilment
30%
3
Quality control
20%
2
Software3
Inference serving
80%
8
Integrations
60%
6
Subscription billing
30%
3
Data4
Inventory and assets
40%
4
Compute capacity
40%
4
Data management
20%
2
Legal and contracts administration
20%
2
Decisions11
Policies and culture
80%
8
Usage pricing and metering
80%
8
Security and access
80%
8
Strategy and goals
80%
8
Regulatory compliance
60%
6
Health, safety and environment
60%
6
Contracts
50%
5
Performance and pay
50%
5
Usage policies and model documentation
30%
3
Model release and versioning
20%
2
Governance and decision rights
20%
2
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Sales6 findings
    Manual hand-off 3 · Dependency 2 · Bottleneck 1 · at 6 companies
  • Suppliers and partners4 findings
    Dependency 4 · at 4 companies
  • Customer onboarding2 findings
    Dependency 2 · at 1 company
  • Health, safety and environment2 findings
    Dependency 1 · Manual hand-off 1 · at 2 companies
  • Pricing2 findings
    Dependency 1 · Tacit rule 1 · at 2 companies
  • Customer service and support2 findings
    Dependency 1 · Tacit rule 1 · at 2 companies
  • Usage policies and model documentation2 findings
    Dependency 1 · Tacit rule 1 · at 1 company
  • Contracts1 finding
    Dependency 1 · at 1 company
Seen across
Where it holds
Business model
  • subscription10%
Size
  • 51-200 people30%
  • 201-500 people10%
  • 501-1000 people10%
Region
  • North America20%
  • San Francisco, United States20%
  • Japan10%
  • New York, NY10%
  • Redwood City, California (HQ); offices in New York, Shanghai, London, Berlin and Singapore10%
  • United Kingdom10%
Instances
The 10 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member