Full-service, quick-service and multi-site groups. It has no schema of its own: companies here are mapped on the Hospitality & food service schema, and what it does not cover is recorded as gaps.
| Primitive | Part | Layer | Description | Parameters | Coverage |
|---|---|---|---|---|---|
Concept and positioning market_positioning | Demand: winning customers | Decisions | The concept, the guests it is for and why they come. | 0 | — |
Guest acquisition lead_generation | Demand: winning customers | Process | Listings, reviews, social and partnerships that bring guests in. | 0 | — |
Coverage: the share of the 0 companies mapped in public on Restaurants and below that have the primitive mapped. Primitives are matched by key, so companies on earlier versions count.
| Demand: winning customers |
| People |
| Private dining, events, groups and corporate accounts. |
| 0 |
| — |
Menu and room pricingPremium pricing | Demand: winning customers | Decisions | Included for Members | Members | Members |
|---|
Event proposals quoting | Demand: winning customers | Process | Priced proposals for events and groups. | 0 | — |
|---|
Event contracts and supplier terms contracts | Demand: winning customers | Decisions | Deposits, minimums and cancellation terms. | 0 | — |
|---|
Reservations and table management reservations | Demand: winning customers | Process | Bookings, waitlists and how tables are turned through a service. | 3 | — |
|---|
Rooms and occupancyPremium rooms_revenue | Demand: winning customers | Data | Included for Members | Members | Members |
|---|
Concept and offer offer_design | Supply: making or delivering the offer | Process | What is served and how the experience is designed. | 0 | — |
|---|
Prep and production planning planning | Supply: making or delivering the offer | Process | Forecasting covers and planning prep to match. | 0 | — |
|---|
Purchasing procurement | Supply: making or delivering the offer | Process | Ordering food, drink and supplies against par levels. | 0 | — |
|---|
Food and beverage suppliers suppliers | Supply: making or delivering the offer | People | Distributors, growers and specialist suppliers. | 0 | — |
|---|
Service delivery | Supply: making or delivering the offer | Process | Serving guests. | 0 | — |
|---|
Food and service consistency quality | Supply: making or delivering the offer | Process | Checks that every plate and stay meets the standard. | 0 | — |
|---|
Stock and par levels inventory | Supply: making or delivering the offer | Data | Food, drink and supplies on hand. | 1 | — |
|---|
Delivery and takeaway logistics | Supply: making or delivering the offer | Process | Orders that leave the building, own or through delivery platforms. | 1 | — |
|---|
Menu and recipesPremium menu_recipes | Supply: making or delivering the offer | Data | Included for Members | Members | Members |
|---|
Front of house front_of_house | Supply: making or delivering the offer | People | Hosts, servers and bar staff, their sections and side work. | 2 | — |
|---|
Back of house back_of_house | Supply: making or delivering the offer | Process | Kitchen stations, prep lists and the pass, through a busy service. | 2 | — |
|---|
Guest welcome customer_onboarding | Customers: keeping them | Process | Greeting, seating and check-in. | 0 | — |
|---|
Guest recovery support | Customers: keeping them | People | How complaints are handled in the moment and after. | 0 | — |
|---|
Account management account_management | Customers: keeping them | People | Who owns the relationship after the sale. | 0 | — |
|---|
Guest profiles customer_data | Customers: keeping them | Data | Preferences, allergies, visits and spend. | 0 | — |
|---|
Repeat guests retention | Customers: keeping them | Process | How guests come back. | 1 | — |
|---|
Billing and invoicing billing | Money: getting paid and paying | Process | Turning delivered work into claims. | 0 | — |
|---|
Collections and receivables collections | Money: getting paid and paying | Process | Turning claims into cash. | 0 | — |
|---|
Payments and payables payables | Money: getting paid and paying | Process | Paying suppliers and partners. | 0 | — |
|---|
Payroll payroll | Money: getting paid and paying | Process | Hourly pay, overtime and service charges. | 0 | — |
|---|
Accounting and close accounting | Money: getting paid and paying | Software | The ledger and the month-end. | 0 | — |
|---|
Budgeting and forecasting budgeting | Money: getting paid and paying | Decisions | What the company expects. | 0 | — |
|---|
Cash and treasury treasury | Money: getting paid and paying | Data | What the company has and owes. | 0 | — |
|---|
Food and beverage costPremium food_cost | Money: getting paid and paying | Data | Included for Members | Members | Members |
|---|
Org structure org_structure | People: who does the work | People | Teams, roles and reporting lines. | 0 | — |
|---|
Hiring hiring | People: who does the work | Process | How people join. | 0 | — |
|---|
Onboarding and training training | People: who does the work | Process | How people become productive. | 0 | — |
|---|
Performance and pay performance_pay | People: who does the work | Decisions | How people are reviewed and rewarded. | 0 | — |
|---|
Labour schedulingPremium capacity | People: who does the work | Process | Included for Members | Members | Members |
|---|
Policies and culture people_policies | People: who does the work | Decisions | The rules people work under. | 0 | — |
|---|
Core system of record system_of_record | Systems: tools and data | Software | The main tool the business runs on. | 0 | — |
|---|
Communication tools communication | Systems: tools and data | Software | How people talk. | 0 | — |
|---|
Integrations integrations | Systems: tools and data | Software | Which tools exchange data without re-keying. | 0 | — |
|---|
Daily flash report reporting | Systems: tools and data | Data | Yesterday's sales, covers, labour and comps. | 0 | — |
|---|
Data management data_management | Systems: tools and data | Data | Where records live and who owns them. | 0 | — |
|---|
Security and access security | Systems: tools and data | Decisions | Who may see and change what. | 0 | — |
|---|
Point of sale point_of_sale | Systems: tools and data | Software | Orders, payments, modifiers and comps, linked to the kitchen and stock. | 1 | — |
|---|
Liquor, food and premises licences licensing | Control: rules the company runs under | Decisions | What the venue must hold to serve food and alcohol. | 0 | — |
|---|
Regulatory compliance compliance | Control: rules the company runs under | Decisions | The rules it must follow and how it proves it. | 0 | — |
|---|
Insurance and risk insurance | Control: rules the company runs under | Decisions | What is covered and what is not. | 0 | — |
|---|
Legal and contracts administration legal_admin | Control: rules the company runs under | Data | Where agreements and obligations live. | 0 | — |
|---|
Food safety hse | Control: rules the company runs under | Decisions | Temperatures, allergens, cleaning and pest control. | 0 | — |
|---|