This industry comprises establishments primarily engaged in offering instruction (except academic schools, colleges, and universities; business, computer, and management instruction; technical and trade instruction; and fine arts, sports, recreation, and language instruction). It has no schema of its own: companies here are mapped on the Education & training schema, and what it does not cover is recorded as gaps.
Who the institution teaches, what, and why learners choose it.
0
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Admissions marketing and enquiries
lead_generation
Demand: winning customers
Process
Open days, search, referrals and agents that bring enquiries.
0
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Coverage: the share of the 0 companies mapped in public on All Other Schools and Instruction and below that have the primitive mapped. Primitives are matched by key, so companies on earlier versions count.
Admissions and enrolment advisers
sales
Demand: winning customers
People
Who guides an enquiry to an application and a place.
0
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Tuition and fees
pricing
Demand: winning customers
Decisions
Tuition, fees, discounts and scholarships, and who may grant them.
2
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Offers and aid packages
quoting
Demand: winning customers
Process
The offer of a place and what it will cost after aid.
0
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Enrolment agreements
contracts
Demand: winning customers
Decisions
Terms, refund rules and code of conduct the learner accepts.
0
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Enrolment
enrolment
Demand: winning customers
Process
From enquiry to application to enrolled learner, against the places available.
3
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Program design
offer_design
Supply: making or delivering the offer
Process
Which programs and courses are offered and how they are structured.
0
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Timetabling
planning
Supply: making or delivering the offer
Process
Classes, rooms and teachers fitted into a timetable.
0
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Procurement
procurement
Supply: making or delivering the offer
Process
Buying what delivery needs.
0
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Content and venue partners
suppliers
Supply: making or delivering the offer
People
Publishers, platforms, venues and placement partners.
0
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Teaching and delivery
delivery
Supply: making or delivering the offer
Process
Classes, lectures, labs and online sessions.
2
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Teaching quality review
quality
Supply: making or delivering the offer
Process
Observation, feedback and course evaluation.
0
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Facilities and learning materials
inventory
Supply: making or delivering the offer
Data
Buildings, equipment and course materials.
0
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Logistics and fulfilment
logistics
Supply: making or delivering the offer
Process
How the offer reaches the customer.
0
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Curriculum
curriculum
Supply: making or delivering the offer
Decisions
What is taught, in which order, to which outcomes, and how often it is reviewed.
2
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Assessment
assessment
Supply: making or delivering the offer
Process
Tests, coursework and grading, and how fairly and fast results come back.
2
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Learner orientation
customer_onboarding
Customers: keeping them
Process
From accepted place to first class.
0
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Learner services
support
Customers: keeping them
People
Advice, wellbeing, disability support and careers help.
0
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Advisers and tutors
account_management
Customers: keeping them
People
Who follows each learner's progress.
0
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Learner records
customer_data
Customers: keeping them
Data
Enrolment, attendance, grades and transcripts.
0
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Retention and completion
retention
Customers: keeping them
Process
Learners staying, progressing and finishing.
2
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Learner outcomes
learner_outcomes
Customers: keeping them
Data
What learners achieve afterwards: progression, jobs, certifications.
2
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Tuition billing
billing
Money: getting paid and paying
Process
Invoicing tuition and fees, payment plans and refunds.
0
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Tuition receivables
collections
Money: getting paid and paying
Process
Getting tuition paid.
1
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Payments and payables
payables
Money: getting paid and paying
Process
Paying suppliers and partners.
0
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Payroll
payroll
Money: getting paid and paying
Process
Paying people.
0
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Accounting and close
accounting
Money: getting paid and paying
Software
The ledger and the month-end.
0
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Budgeting and forecasting
budgeting
Money: getting paid and paying
Decisions
What the company expects.
0
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Cash and treasury
treasury
Money: getting paid and paying
Data
What the company has and owes.
0
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Financial aid and funding
financial_aid
Money: getting paid and paying
Process
Scholarships, grants, loans and employer or public funding, and how it is applied for and drawn.
2
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Org structure
org_structure
People: who does the work
People
Teams, roles and reporting lines.
0
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Teacher and staff hiring
hiring
People: who does the work
Process
Recruiting teachers, faculty and support staff.
0
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Teacher development
training
People: who does the work
Process
How teachers are trained and kept current.
0
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Performance and pay
performance_pay
People: who does the work
Decisions
How people are reviewed and rewarded.
0
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Teaching load
capacity
People: who does the work
Process
Hours each teacher teaches and who covers absences.
0
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Policies and culture
people_policies
People: who does the work
Decisions
The rules people work under.
0
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Instructor and seat utilisation
instructor_utilisation
People: who does the work
Data
How full classes are and how much of each instructor's time is spent teaching.
2
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Core system of record
system_of_record
Systems: tools and data
Software
The main tool the business runs on.
0
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Communication tools
communication
Systems: tools and data
Software
How people talk.
0
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Integrations
integrations
Systems: tools and data
Software
Which tools exchange data without re-keying.
0
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Reporting and dashboards
reporting
Systems: tools and data
Data
What leaders see, how often.
0
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Data management
data_management
Systems: tools and data
Data
Where records live and who owns them.
0
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Security and access
security
Systems: tools and data
Decisions
Who may see and change what.
0
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Learning platform
learning_platform
Systems: tools and data
Software
Where course content, assignments and online classes live.
1
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Approvals to operate
licensing
Control: rules the company runs under
Decisions
Registrations and approvals the institution must hold.
0
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Regulatory compliance
compliance
Control: rules the company runs under
Decisions
The rules it must follow and how it proves it.
0
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Insurance and risk
insurance
Control: rules the company runs under
Decisions
What is covered and what is not.
0
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Legal and contracts administration
legal_admin
Control: rules the company runs under
Data
Where agreements and obligations live.
0
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Safeguarding and campus safety
hse
Control: rules the company runs under
Decisions
Protecting learners, especially minors, on site and online.